A trip down memory lane

calendarIt’s often fun to indulge in a little nostalgia for the “good old days”, and many times, there might even be a lesson to be learned from what others have done before us.  Does your club keep records of club activities like meeting agendas?  There’s a list of minimum retention policies here, but keeping some things even longer is useful when it comes time to celebrate your club’s 10th, 20th, or even 50th anniversary.

I’ve attended such celebrations, and it’s very interesting to look at these documents from a different time, when only men could join, when they all wore suits and ties, and it was all quite formal.  Paging through a “Basic Training” manual from the 195os tells us a lot about where our organization came from, but it’s surprising how some projects look almost unchanged, like the Icebreaker.

A corporate club I helped to charter is nearing its 10th anniversary and I happened to run into a newer but very involved member from it at a recent contest.  She didn’t know I had been a club sponsor, but I still have the demo meeting agenda and the charter party agenda, and she wants to borrow them!

The Internet has done much to change how Toastmasters works.  There’s an organization which is busily archiving everything publicly available on the web (once it’s on the Internet, there’s no way to completely delete anything).  Thanks to that, I was able to put together a little slide show of how the Toastmasters International web site has looked over the years, going way back to 1996.  Seeing announcements from 2004 like “NEW! Pay your dues renewal ONLINE!” seem so odd in 2010, just six years later.

http://mikeraffety.com/TMtime/

Comments appreciated!

Are you a Toastmaster?

Timeless words from the last page of the 1956 edition of “Basic Training for Toastmasters”, written by Ralph C. Smedley:

ARE YOU A TOASTMASTER?

The Men in Toastmasters have at least two qualifications in common: they have a life-time of living ahead of them and they way to make the most of it.  Their principal goal is self-improvement.  Hundreds of firms, institutions, and associations consider a man’s completion of his Basic Training Program the cue for his advancement.

The Basic Training Program includes the completion of twelve speech experiences treated in this book.  It also includes, as part of the club activity, seldom less than fifty impromptu talks, membership on one or more committees, and the fulfillment of other specified responsibilities.  In these capacities, he learns to work with others, to evaluate and accept merited criticism, and to listen and to speak more effectively.  The Basic Training program is an adult educational experience.

Besides Basic Training which is normally completed in less than two years of club attendance, there are provided opportunities for obtaining leadership experience as a club officer, communication and more advanced group experience as an Area officer, supervisory and executive experience as a District officer, and administrative experience as a member of the International Board of Directors.

This is a form of on-the-job training, for at each of these levels of experience the man not only has the opportunity to assume responsibilities and to experiment with methods in situations where success or failure is its own reward or punishment, but also he has at his disposal the resources of experienced men and of specialists in various areas of communication.  His training is directed experience.

Toastmasters International is structured to provide for these educational experiences.  Its acceptance has been so wide that any statistics used to show the numbers sharing this training must be dated.  At present (summer 1957) membership in Toastmasters International exceeds 75,000 and to that is being added about 3,000 new members joining each month.

Membership is dynamic; like the enrollment of any educational institution, some complete the degree of training that they seek and turn their newly gained skills to profit in their businesses and professions, leaving room for others to take their places on the ladder of progressive training.

The Future of the Toastmaster is seldom in question.  Even the attainment of the fundamental plateau marked by the completion of the Basic Training Program brings tangible results.  When page 58 of this booklet is received, the Home Office provides a further support and service.  If the man so desires, a letter is sent to his “boss” advising him of this progress.

Most men are willing to accept this recognition and most employers reply, “We have been pleased with Joe’s growth in maturity, work relationships, and ability to express his ideas.  Toastmasters should be credited for helping him to attain the promotion that he is being given.”

Extreme Toastmasters facts

Wow!How many CCs could a club earn in one year?  Would you believe twenty?  Yes, in 2009-10, 3949-Twintech in Malaysia filed 20 CC awards in 12 months.  13 of them were filed on January 1, 2010, oddly — club special event?  There were 15 other clubs that earned 10 or more CCs as well.  On the flip side, 4,069 clubs (about one-third) earned no CC awards that year.

One club filed twelve AC awards last year, 987486-SKIT Club in India.  9 other clubs filed at least 8 or more, but 6,479 (about half) filed no AC awards at all.

How about leadership awards?  Two clubs filed 28 CL/AL/DTM awards each!  They are 8734-Humana Speaks Up in Kentucky, and 2284-St. Petersburg in Florida.  38 other clubs earned 10 or more leadership awards; 6,014 (about half) filed none.

8833-NUS Toastmasters in Singapore has 196 members as of early October!  They ended last year with 120, having added 114 over the year, and they’ve signed up 86 more since July 1.  Imagine what those club meetings must be like!  That club also holds the record for adding the most members (114) in 2009-10.  357-Toastmasters Club Of Singapore (founded in 1967) has 119 members now, another huge club.

Globally, there’s 68 clubs that have scored all ten Distinguished Club Program (DCP) goals for at least six consecutive years (older records are not available on-line).  Truly an incredible accomplishment!

The largest district in the current year is D79 (Middle East) with 317 active clubs as of early October (76 areas in 17 divisions!), followed by D14 (Georgia) at 289 clubs.  D68 (mostly Louisiana) has just 53 clubs.

Three districts have been distinguished for at least the last six years, D59 (continental Europe), D71 (Britain and Ireland), and D79 (Middle East). D71 also has the highest average club size, 27.2 members per club (the global average for districts is 19.5), and the lowest percentage of clubs with 12 or fewer members, just 5.8% (global average is 24.2%).  D85 (China) has the most distinguished clubs, 80.2% in 2009-10!

District 33 (central California and southern Nevada) lost zero clubs in 2009-10, not one — every one of 171 clubs renewed!  And they built 12 new clubs and were distinguished!  Three other districts just lost one club each (D12, D24, D64).

What’s the highest Toastmasters club — is there one meeting at the Burj Khalifa or Taipei 101 or the Petronas Towers?  What record would your club set?  Speak up in the comments!

Role of the PDG

A PID out to pastureDoes your district put old District Governors out to pasture?  Or does it treasure and utilize this immense amount of experience to help the district and its members?  It’s not just an honorary title that means everyone applauds them every time they attend a function!

The district bylaws mention a past district governors committee in a lengthy list of other committees that the District Governor may appoint as deemed advisable (bottom of page 10).  TI also has a one-page policy on Role of Past Leaders Within Districts that’s good to review as well.  (Remember that International Directors and International Presidents were once District Governors too!)

What does a PDG bring to the table?  Quite a few things:

  • Knowledge about “how it’s done” in the district (though things may have changed since they were DG!)
  • Coach for the district trio (DG, LGET, LGM) and other district leaders
  • Advice on how to address challenges and where sensitivities may lie
  • Assistance at area and division events when trio members can’t attend
  • Experienced trainer for club officer training (but make sure they’re up-to-date)
  • Long-term view for strategic planning

In addition, the Immediate Past District Governor (IPDG) has specific value:

  • Voting member of the DEC
  • Reminders of critical deadlines (e.g., budget, submission of club officer training info, when to order contest/conference supplies)
  • Recognition of the previous year’s accomplishments at the October/November district conference

Don’t forget about the PDGs, call on them to help your district succeed!

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Collecting membership dues

international moneyIt’s almost Oct. 1, how is your club collecting members’ dues? Remind members of what their dues get them!  For about $5-8 per month (a few cups of coffee), you get to:

  • attend club meetings and give speech projects in a safe place
  • learn how to give positive constructive evaluations
  • practice your leadership skills in meetings and as a club officer
  • network with fellow club members and guests
  • build confidence in your capabilities and skills
  • serve the club and its members as they practice new skills
  • receive the glossy color Toastmaster magazine
  • register your educational awards
  • attend district conferences
  • watch and participate in speech contests!

Here’s more ideas, divided up by the type of club (who pays dues):

Community clubs (individual pays, club usually has a checking account):

  1. Member writes a check to the club (requires delivering the check to the treasurer, the treasurer has to deposit the check, maybe wait for it to clear, then make a payment to TI).
  2. Member sends money to the club via Paypal from bank account or credit card, detailed instructions on setting this up are here, courtesy District 14 Toastmasters (Paypal keeps 2-3% of dues, but worth it!).
  3. Split payment; member  pays TI dues via individual credit card (which the treasurer or other club officer directly enters on the TI web site), and any local dues separately (cash or check).  This works especially well if there are no local dues to collect, or else you have to keep track of both payments.  (The first six payments of each renewal period have to be done as a single transaction though.)
  4. Collect a year’s worth of dues at a time instead of six months (the treasurer then pays six months at a time to TI at the appropriate time).  (Be sure you have a clear policy on refunds if someone wants to quit sooner; no refunds is probably the right choice here, but make sure members know that.)
  5. If your club bank account has more than a year’s worth of local dues (international dues should be treated as a pass-through, money in equals money out), consider reducing or even waiving local dues temporarily.  (Current members shouldn’t be paying for the benefit of future members.)

Company/organization club (sponsor pays):

  1. Start well in advance, a month or two, so the check is processed long before Oct. 1/April 1.
  2. TI will send you an invoice for the renewal upon request, if your company needs one.
  3. Use a company credit card for direct payment on the TI web site.
  4. Use a personal credit card to pay and file an expense report for reimbursement (make sure this is approved in advance by whomever needs to sign off on the expense report!).

Hopefully this gives you some ideas to streamline the twice-a-year process of collecting dues!  Do you have a suggestion?  Post it on the blog comments!

How’s your district doing with the DCP?

The new Distinguished District Program requires 40% of base clubs to be distinguished (goes into effect July 1, 2012).  How’s your district doing so far this year, 1/4 of the way through?  Here’s the answer:

http://mikeraffety.com/DDP-DCP.html

I believe I have a reasonable way to measure that success, without having to wait for April dues to post, and it’s really surprising how well districts are doing with this goal.  I’ve written a program to:

  1. Calculate the number of distinguished clubs needed for each district (40% of start-of-year club base)
  2. Identify the clubs farthest along in the DCP (most goals earned to date)
  3. Add up their goals (but capped at 5 goals per club, since a club with 7 goals doesn’t help a club with 3 goals be distinguished)
  4. Divide that total goals by 5 times the number of distinguished clubs needed
  5. The resulting percentage should hit 100% exactly when the district achieves the 40% distinguished clubs goal.

Except that there’s also that membership requirement for the DCP.  So I’ve counted up the number of members that those clubs (making up the 40%) are short of whatever is required for them to be distinguished (+5 or >=20 members) and show that as well.  This number isn’t terribly meaningful until April dues are posted, of course; we only lose members twice a year, April 1 and Oct. 1.

D84 (north and central Florida) is already 63% of the way there!  11 districts are at least halfway there, and almost every district (80 of 82) is over 25%.  It will be very interesting to see how these numbers evolve in the coming months!

Feedback and comments are appreciated!

Award overload

Ever been to a district conference where it seemed like everyone got an award?  Some districts have what feels like hundreds of awards.  At one district, I swear, they handed out an award for the conference education chair’s brother-in-law’s dog’s fleas.  Well, almost.

Awards are great things.  It’s the primary form of recognizing and rewarding our members’ accomplishments.  I wish we could give every CC recipient $1,000 like McGraw-Hill does, but alas, it’s probably not in the district budget.  Nonetheless, it’s critical that we do recognize our accomplishments.

Have you ever sat through a Lt. Gov’r of Education droning through a list of 50-100 CC recipients at a district conference, or a list of all the members who sponsored a new member?  Did this do anything to motivate them, or to motivate others to get that award?  It doesn’t seem likely.

Too many awards can dilute their value.  Handing out awards with no explanation for the accomplishments that earned the award has little value.  Reading lengthy lists of names as quickly as possible will bore the audience, and isn’t going to achieve anything useful.

Here are some key tips:

  • Recognize major accomplishments in the context of your audience.  Reading out a lengthy list of CC awards at a district conference isn’t helpful, though having them (and other awards) in a printed keepsake “Hall of Fame” booklet is a great idea.  Instead, recognize those recipients at the area or division level (depending on the size of your district).  If you must recognize a large group, ask the audience to hold their applause until all names have been called, and have them stand at their place.
  • Explain what the individual did to earn the award.  One of the best examples is a well-done DTM ceremony.  While the new DTM is walking down the reception line shaking hands, the emcee reads 2-3 paragraphs about the recipient, especially including details on their year of district leadership service and their high-performance leadership project.  Be specific with the praise, just like a speech evaluation.  (Yes, it requires some advance preparation!)
  • Present awards in a timely way, as soon as possible after the accomplishment.  Rather than waiting for the end of the year to present an “Area Governor of the Year” award, why not also have four “Area Governor of the Quarter” awards every three months?  (Same for Division Governor and even Toastmaster of the Year/Quarter.)

If you haven’t handed out many awards, consider doing the “Presenting an award” project in the advanced manual “Special Occasion Speeches” (this works especially well with someone else doing the “Receiving an award” project in the same manual).  There’s a skill to the “grip and grin” routine for the camera!  For more award presentation tips, TI has a good page on this topic.

Invest in education

Education is such an important thing throughout life.  Toastmasters is a great example of adult education, but I think we need to invest more in youth education.  Kids who drop out of school are far more likely to get involved in gangs, commit crimes, go to prison, or at the very least, end up in low-paying menial jobs.  And it’s not just the “dumb” kids who drop out of school, ones who wouldn’t do well anyway, it’s the smart ones too.

A lot of the problems in the U.S. can be attributed to poverty, and poverty is due to not working.  Not working is due to either not wanting to work (poor work ethic) or not having the skills to get a good job.

That’s where our public schools let us down, especially in urban areas (and note that I live in Chicago, the third-largest city in the US).  The overall drop-out rate in Chicago is 43% … those are people who will likely never get a good job, and at great risk of falling into a life of crime.

My MBA alma mater keeps asking for donations, but I keep thinking that $1000 would do a LOT more people a LOT more good if it was given to the public schools.  Or better yet, if our government could do a better job of supporting our public schools.  We have to make sure those dollars will be well spent, of course, and that includes making sure we recruit and retain the best teachers, and get the worst teachers moved into a different career that better fits their skills and ambitions.

The return on education (ROE, like return on investment, ROI) is immense, far greater than anything else we could do with our tax dollars.  From the New York Times:

Alan B. Krueger, an economics professor at Princeton, says the evidence suggests that, up to a point, an additional year of schooling is likely to raise an individual’s earnings about 10 percent.

For someone earning the national median household income of $42,000, an extra year of training could provide an additional $4,200 a year. Over the span of a career, that could easily add up to $30,000 or $40,000 of present value. If the year’s education costs less than that, there is a net gain.

And that’s just the personal benefit!  There’s also a harder-to-measure public benefit as well. The U.S. Joint Economic Committee Study said:

Denison estimated that education per worker was the source of 16 percent of output growth in nonresidential business. In another study done for the Rand Corporation, 21 percent of the growth in output from 1940-1980 was the result of an increase in average schooling levels. Estimates of the effect of human capital on economic growth in the United States mostly range from 10 to 25 percent, although some recent evidence disputes this finding.

By improving the productivity of American workers, education increases the wealth of the United States. To illustrate the magnitude of the effect of increased educational levels on economic growth in the United States, consider the effect on gross domestic product (GDP) if educational levels had stopped rising in 1959. In real terms (chained 1992 dollars), GDP rose from $2,210.2 billion in 1959 to $7,269.8 billion in 1997. If one were to assume that increased education levels contribute 16 percent to economic growth, and that this education improvement did not occur, the result would be that in real terms 1997 GDP would be lower by approximately $1,260 billion dollars, standing at just over $6,009 billion in 1997.

The payoff won’t happen immediately, it’s a much longer-term investment than politicians are usually willing to envision.  It will take 10-20 years before the results become visible.  But it’s so important, and so large an impact, we’ve got to do it.  For more details, there’s an interesting program called “Every Child a Graduate” that talks about this in depth.

Invest in the future, invest in education, at all levels, from elementary and secondary schools, to adult education and Toastmasters.  Lobby your government to drastically improve public schools, improve the quality of teaching, stop dropouts, and increase the graduation rates.  The future of our nation depends on it.

How would your district do in the new Distinguished District Program?

By now, most district leaders have probably heard about the new Distinguished District recognition program (DDP).  It goes into effect July 1, 2012, and basically does two things:

  1. Eliminates the competitiveness; every district can be President’s Distinguished, or Select Distinguished.  The objectives to meet those recognition levels are set for each district independently, as percentages based on the district size.
  2. Replaces the CC and AC critical success factors with Distinguished Clubs (and also eliminates the other point-accumulating goals of Distinguished Areas and leadership education awards).  Note that these education award goals are already in the Distinguished Club Program (which is unchanged), six of the ten DCP goals are education awards.

Here’s the breakdown of the new DDP goals.  The old qualifying requirements of completing and filing a District Success Plan Matrix and training at least 85% of Area and Division Governors by Sept. 30 are unchanged.

  1. Club growth (July 1 base to June 30 end of year) of 3% to be Distinguished, 5% to be Select, 8% to be President’s.  3% is the same goal as past years to be Distinguished.
  2. Membership payments growth (July 1 to June 30 as well) of 3% to be Distinguished, 5% to be Select, 8% to be President’s.  In the old program (still in effect this year and next), this goal is 2%, so this is an increase, but now it’s consistent with the club goal.
  3. Distinguished clubs (as of June 30, as a percent of the club base) of 40% to be Distinguished, 45% to be Select, 50% to be President’s.  In the old program, districts began accumulating points at the 30% threshold, topping out at 75%.

To reach any of the three recognition levels, the district must meet all three goals!  A shortfall in one goal is not made up by an excess in another goal.

How will this affect your district?  You can find out right now:  http://mikeraffety.com/NewDist.html

Here’s what you’re looking at:

Each district has one row (hover the mouse on the district number to see where it is located).  There are six groups of columns, one for each year from 2004-05 through 2009-10 (the year just completed).  In each group, you see the three goals with how the district did each year (the percentage goals from above are repeated in the column heading for easy reference).  If the goal was missed, it’s shaded in light red.

The district recognition status in the old and new programs is also listed for each year, “D”istinguished, “S”elect, “P”resident’s (or blank if not).  The ranking is also given as the small number after the letter.  Note that I invented a possible new program ranking, there is no published ranking system for the new program!  So that’s quite unofficial and subject to change.

There are also some totals down at the bottom.  If the total distinguished districts looks a little small, that’s OK, because in the past, districts didn’t focus on distinguished clubs as much.  As that becomes a factor equal in importance to clubs and membership payments, the added emphasis will bring those numbers up; people manage to the goals you set for them.  If you want to plan ahead to be distinguished in 2012-13 (and later), focus on improving DCP performance, it will take more than one year to make a significant change. (Over 80% of the clubs in D85-China were distinguished last year!)

It’s fully expected that future boards will review performance against these percentages and increase them periodically.  Hopefully, every district will reach 50% or more distinguished clubs soon, and then those thresholds can be adjusted upwards.  Remember how practically every district always hits the old AC goal, sometimes doubling or tripling it?  When a goal is reached consistently, it’s time to raise the goal, to keep stretching and getting better.

The number of consecutive years each district has been distinguished (as of 2009-10) is listed on the right (“DY”), and just three districts have been distinguished for six (or maybe more!) years: 59-Continental Europe, 71-Britain/Ireland, and 79-Middle East.  Sort of a “double Excellence in Leadership”, very impressive!

Running unopposed?

Running for Second Vice President is an interesting experience for me, particularly running against other candidates.  Of course, running for a world-wide office is considerably different from running at the district level.  When I was Area Governor, I was appointed, and for Division Governor, I was unopposed.

When I ran for Lt. Gov’r Marketing (LGM), there were two other candidates (rare in my district!), and I took it pretty seriously.  I developed a tri-fold brochure and a small poster to take to all the division contests, and the other two candidates were at all the same contests with a flier as well.

At the election, I gave a two-minute speech, and I honestly don’t remember a word of it at this point, but I guess I got through it (I was an ATM-B at the time).  No one got a majority at the first vote, it took a second vote before I got a slight majority (64-61, I think).  It really was a great experience!

As is typical, I was unopposed for Lt. Gov’r Education and District Governor (photo above).  When I announced for International Director, someone else also announced, but a couple of months later, he dropped out due to a huge increase in responsibility at work.

However, I still ran it as if I were opposed, hitting 11 out of 16 district conferences in the region in the fall and spring (the others were on conflicting dates).  I had a professional photograph taken, did a tri-fold brochure and a posterboard to take to conferences, and built a web site.  I had intended to set the campaign up as a High Performance Leadership project, but I have to confess that when I became unopposed, I didn’t follow through on that idea.

In many ways, I regret that no one was running against me.  I believe a little friendly competition can bring out the best.  Still, I have a chance to do that now, as there are at least three other people, all incredibly talented, also running for Second Vice President.

I really enjoyed handing out the announcement cards at the end of the Palm Springs convention last month.  It gave me a chance to confirm what some people were suspecting, and I had some fascinating (though brief) conversations.  It was my last opportunity to see most of these Toastmasters leaders face to face before the convention in Las Vegas next August!

I will be reaching out to Toastmasters leaders in the coming months with personal phone calls (campaign rules sharply limit my use of other means), and I look forward to finding out more about what YOUR concerns are, where we’re doing well, what we can improve upon, and sharing my ideas about future directions.

Please feel free to contact me directly (details are at the bottom of my site’s home page), or if appropriate, just add a comment on my blog here, I’ll reply!